PHOENIX — NewWave Communications announced Tuesday it will extend a commitment to the Federal Communications Commission’s Keep Americans Connected Pledge through June 30 to help those impacted by the COVID-19 pandemic.
NewWave originally committed to the pledge in an effort to continue connectivity for customers and communities and to ease the financial burden on March 13. It will now extend the following activities through June 30:
• Waiving of late charges and suspending disconnection of internet services for residential and small business customers who are unable to play their bill due to disruptions caused by the pandemic;
• Opening of free WiFi hotspots in local office parking lots and other public areas across its footprint for public use during the crisis in order to keep individuals and communities connected.
NewWave and other Cable One family of brands have opened more than 140 WiFi hotspots since March 16 and work continues to open additional WiFi hotspots in other public areas.
Beyond the pledge actions, the company will also continue to make available through June 30 a low-cost 15 Mbps residential internet plan for $10 a month to help low-income families and those impacted from coronavirus challenges, such as seniors and students.
“Access to internet service is critical during these unprecedented times, and we remain committed to ensuring our customers and communities stay connected to family, work, school and information,” said Julie Laulis, President and CEO.
NewWave Communications, part of the Cable One family of brands, serves more than 900,000 residential and business customers in 21 states. For more information, customers can call 844-546-3278.