Joyce and Jerry Cooley recently attended the Miracle-Ear National Meeting in San Diego, Calif. At the meeting the Cooleys accepted the prestigious Platinum Club award from Amplifon, the corporate owners of the Miracle-Ear Franchise system.
This is the seventh time Miracle-Ear has won this elite award. Criteria for the award includes excellent customer service, market penetration, staff certification and customer satisfaction.
The local Miracle-Ear Franchise has been owned by Ken and Lisa Swinford and Joyce and Jerry Cooley since 1992. Miracle-Ear has been chosen locally as the Cape Girardeau County's People's choice for Hearing Healthcare Provider annually.
Miracle-Ear offices are located in Cape Girardeau, Jackson, Perryville, Sikeston, Farmington, Ste. Genevieve and Poplar Bluff.
The franchise employs six licensed hearing instrument specialists in five full-time offices and three satellite centers.
"We want to be the hearing healthcare centers our communities trust," says owner Joyce Hill-Cooley. "We help people hear better, and have fun while we do it."