Residents in nursing homes have rights mandated by federal and state law. The Ombudsman Program was established by the Older American's Ace to a 'voice' for residents in long term care facilities, assuring that resident rights are upheld. The Ombudsman Program seeks to advocate for individual residents as well as inform the public regarding nursing home issues.
The Aging Matters Long Term Care Ombudsman Program currently is seeking volunteers throughout the region. Volunteers Ombudsman serve residents of nursing homes and residential care facilities providing support and assistance with any problems or complaints. Following screening and training, the volunteers is assigned to a facility. The Ombudsman receives orientation to the facility and its procedures, prior to making regular contact with the residents. While most volunteers become Ombudsman who visit residents, there are many volunteer positions available in the program. At the present Ombudsman Volunteers are needed in the Puxico, Advance and Dexter areas.
To take advantage of the volunteer opportunities or to learn more about the Ombudsman Program please contact Jan McFerron, Regional Ombudsman Director or Emily Smith, Assistant Director, Aging Matters at 573-335-3331 or 1-800-392-8771.